Contact Us

The Commercial Oils team can advise you on the specific lubricants that you need for your vehicle or equipment.

Our sales representatives and customer service team have many years experience and will be happy to help.

Telephone:

You can call us on 01542 835012


Mail:

Commercial Oils
Cunningholes Industrial Estate
BUCKIE
Moray
AB56 4DA


Email:


 

Our Complaints and Comments Process

If you are unhappy with any aspect of our service or product, or would like to submit a suggestion on how our service can be improved, we have a comprehensive customer feedback process that is available through a variety of channels. 

We will ensure that matters are dealt with sympathetically and in a timely and effective manner.

You can register your feedback with our dedicated Customer Relations Team:

• Via email to customerrelationsteam@gb-oils.co.uk

• Via post to Customer Relations, Certas Energy UK Ltd., 302 Bridgewater Place, Birchwood Park, Warrington, WA3 6XG.

Once recorded, you will be assigned a responsible person to review your feedback and within 3 days they will get in touch to confirm receipt of the feedback. We aim to resolve your complaint within 15 days.

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